Responsible Gaming
Gaming Should Be Entertainment
At Hatchpet, we're committed to promoting responsible gaming practices. Wheel Out and all casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Remember: The house always has a mathematical advantage. Never gamble with money you cannot afford to lose.
Age Verification
You must be 18 years of age or older (or the legal gambling age in your jurisdiction) to participate in any gaming activities on Hatchpet.com. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal gambling age in India or your local jurisdiction, please do not access our gaming platform.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem:
- Spending more time or money on gambling than intended
- Chasing losses (gambling more to recover money lost)
- Lying to family or friends about your gambling activities
- Neglecting work, school, or personal relationships due to gambling
- Feeling anxious or irritable when not gambling
- Using gambling to escape problems or negative emotions
- Borrowing money or going into debt to gamble
- Failed attempts to reduce or stop gambling
- Experiencing financial difficulties as a result of gambling
- Gambling with increasing amounts to achieve the same excitement
If you recognize any of these signs in yourself or a loved one, please seek help immediately.
Self-Help Tools & Controls
Hatchpet.com provides several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive periodic notifications during gameplay reminding you of time spent and money wagered
- Session Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Permanently close your account if you wish to stop gambling
Please contact our customer support team to implement any of these controls on your account.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organizations:
India & South Asia
- All India Gaming Federation (AIGF): Industry body promoting responsible gaming practices
- Gamblers Anonymous: International support network with meetings and resources
International Resources
- National Council on Problem Gambling (US): www.ncpgambling.org | Helpline: 1-800-522-4700
- GamCare (UK): www.gamcare.org.uk | Free and confidential support
- GamStop (UK): www.gamstop.co.uk | National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
Gamblers Anonymous: Peer support meetings available worldwide. Visit www.gamblersanonymous.org to find a meeting near you.
If You Need Help
Seeking help is a sign of strength, not weakness. If you are struggling with gambling or suspect you may have a problem, please take action today:
- Contact one of the support organizations listed above
- Speak with a trusted family member or friend
- Reach out to your healthcare provider or mental health professional
- Use the self-help tools available in your account
- Consider self-exclusion from Hatchpet.com or other gaming platforms
You are not alone. Help is available, and recovery is possible.
Need Immediate Assistance?
If you need to modify your account settings, implement self-exclusion, or have questions about responsible gaming, please contact our Customer Support team at [email protected] or through the contact form on our website.
Last updated: 2026